EXPERIENCE THE DIFFERENCE
RAPID TURNAROUND TIMES AND TRUSTED, DISCREET CLEANING STAFF FOR HOTELS AND SERVICED APARTMENTS
Hawkey Cleaning and Support Services attach great importance to ensure your customers have a positive impression of your establishment, often delivering our hospitality cleaning services in view of your customers.
With utmost discretion, we can also provide an “anticipatory service” that combines our usual thoroughness with a degree of vigilance and attentiveness to ensure your customers are minimally impacted by our presence.
We provide a full range of hospitality cleaning services including waste disposal (with recycling separation where required), window cleaning and the specialised maintenance of carpets, hard flooring and upholstery.
When working in view of your customers, we ensure that our cleaners are not only rigorous and efficient in their duties, but maintain a high level of professionalism and courtesy to reflect well on your establishment.
Hawkey prides itself in the mantra of; “hire for attitude train for skills”. It is this that reflects in our understanding of this unique sector.
We appreciate that creating the perfect environment is important to your business and your customers. We offer an unrivalled level of service, allowing you to focus on your core business and customers.
Speak with our expert team to discuss your Service Apartment & Hotel Cleaning requirements.
Local Workforce
Our localised hiring policy helps us employ those living within the districts and boroughs where our client’s premises are situated. We encourage all our staff to use public transport on all journeys to and from work.
Net Zero
We have set a target to reach net zero by 2025. Key areas are; Eliminate carbon emissions from transport and power. Eradicate non-sustainable waste. Enhance buildings to meet the highest environmental standards. Eradicate all single-use materials from our business. Use natural, non-toxic and biodegradable cleaning products. Use ‘Last mile’ deliveries to reduce carbon footprint and emissions at all stages.
Carbon Neutral
As a recognised Carbon Neutral company, we are proud to have offset more than our location-based footprint of 0.2tCO2e, through Fenix Carbon, which has been independently verified by Planet Mark.
Sustainable Procurement
We only source environmentally friendly enzyme and plant-based cleaning products that don’t cause damage to the environment. The paper products we use are from sustainable forests certified by the Forest Stewardship Council (FSC) or 100% recycled.
Sustainable Innovations
We display unique QR codes within our cleaning storerooms that are clearly visible and easy to use. Once scanned by any smart phone, the information provided includes the cleaning specification for each location, COSHH data, Product Safety Data Sheets for each product on site, Risk Assessments and Method Statements for all tasks.
Electric Vehicles
We have moved 80% of our current vehicles over to electric. These vehicles are used by our specialist cleaning divisions, such as window cleaning and estate cleaning. This will soon rise to 100%. We also insist that our partners adopt the same policy.
Apprenticeship Scheme
The Hawkey apprenticeship scheme offers enthusiastic young prospects a route into employment. We provide these young people with valuable experience on the job. Apprentices becoming valued members of the Hawkey family.
Volunteering
Hawkey champion employees to be a part of volunteering as a commitment to local communities. Volunteering is also beneficial to our employees wellbeing and mental health as it can provide life satisfaction, a boost to one’s self-confidence and self-esteem.
Diversity and Inclusion
We have a workforce from 30 different countries which speaks 18 different languages. Diversity and inclusion is key to our business as a variety of people from different cultures and backgrounds gives us a balance of voices that we need.
Living Wage
At Hawkey we are a registered Living Wage cleaning company. Paying the Living Wage is great for our employees financial well-being. Furthermore, it increases motivation and staff retention rates.
Co-Create
Co-creation opens our innovation process up to a wider range of voices. Co-creation allows Hawkey to collaborate outside of the business to generate fresh ideas. Voices can be; employees, customers, suppliers, competitors, industry influencers etc. The end result is a service that is closely aligned to customer’s needs.
Staff Rewards
We reward our employees fairly, Hawkey recognises and rewards staff who align with our core values and show great willingness to succeed within their role. This leads to better engagement, greater retention rates, and helps create a positive and happy overall workplace.
Over 30 Years Experience
We have developed a wealth of knowledge and expertise providing us with key experience to work with all types of business across all sectors.
Cleaning Excellence
We are committed to delivering high standards, providing our customers with high quality cleaning and support services.
Quality Checks
We perform regular, documented, quality checking procedures to ensure our high standards of service are maintained.
Professional English Speaking Staff
We always resource experienced and qualified, English speaking, staff to ensure the provision of high quality services.
Security Screening
We ensure all staff are fully vetted before commencing employment and are happy to comply to any additional security vetting processes where necessary.
Customer Service
We are committed to excellent customer service. We carry out courtesy calls every month to each and every one of our clients to ensure our high standards are being maintained.
Over 30 Years Experience
We have developed a wealth of knowledge and expertise providing us with key experience to work with all types of business across all sectors.
Cleaning Excellence
We are committed to delivering high standards, providing our customers with high quality cleaning and support services.
Quality Checks
We perform regular, documented, quality checking procedures to ensure our high standards of service are maintained.
Professional English Speaking Staff
We always resource experienced and qualified, English speaking, staff to ensure the provision of high quality services.
Security Screening
We ensure all staff are fully vetted before commencing employment and are happy to comply to any additional security vetting processes where necessary.
Customer Service
We are committed to excellent customer service. We carry out courtesy calls every month to each and every one of our clients to ensure our high standards are being maintained.
Why Choose Hawkey Cleaning & Support Services?
With over 30 years of experience we provide one of the most professional cleaning services throughout the nation.
From small and medium sized businesses to large corporate multi-nationals and blue chip PLC’s, our highly trained and vetted staff provide a wide range of cleaning and support services.
With a focus on providing outstanding customer support, we believe our service is unrivalled in this sector.
We have used Hawkey Cleaning & Support Services since 1994. We would have absolutely no hesitation in recommending them to anyone.
We seek excellent service from all our suppliers, and that’s exactly what we get from Hawkey Cleaning & Support Services, day in and day out.
Hawkey’s operations, quality, commitment and responsiveness have exceeded Camden Market’s high expectations.
I would have no hesitation in recommending Hawkey Cleaning & Support Services to anyone.
I would have no hesitation in recommending Hawkey Cleaning & Support Services to anyone.
We have used Hawkey Cleaning & Support Services since 1994. We would have absolutely no hesitation in recommending them to anyone.
Hawkey’s operations, quality, commitment and responsiveness have exceeded Camden Market’s high expectations.
We seek excellent service from all our suppliers, and that’s exactly what we get from Hawkey Cleaning & Support Services, day in and day out.
Request a Consultation
Please complete the form below and and one of our expert team will contact you to arrange a consultation.
