Our Core Values
Hawkey Cleaning & Support Services are guided by our Core Values. These Core Values describe our company as we want it to be, and we want our decisions and actions to demonstrate these Values.
We believe that putting our Values into practice creates long-term benefits for customers, employees, suppliers, and the communities we serve.
We continually focus on creating the absolute best place to work in the industry. Its company culture is characterised by a workforce that holds the highest standards of ethics, integrity, focused client care, and commitment to our Six Core C.R.E.D.I.T Values.
Caring
a duty of care to our staff, customers, and the environment
Respect
taking time to understand, value, and respect people’s choices
Excellence
committed in our pursuit to deliver the highest standards
Diligence
to act with honesty, openness and deliver on our word
Innovation
striving to evolve, lead, and encourage development
Trust
adopting an honest and transparent approach, valuing our relationships with clients and staff
Our Mission
Hawkey Cleaning & Support Services is a well-established family boutique company. We are committed to providing the highest quality commercial cleaning service available by exceeding the expectations of our customers, as well as their employees and visitors to their premises or facilities through continuous improvements in Quality, Services, Productivity and a refreshing personal approach to doing business.
We are constantly working to be recognised by our customers, employees and the industry as the most respected and the leading provider of contract cleaning services and facilities support service in London.
Our Approach
Hawkey recognise that our greatest assets, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Because satisfying our customers depends on the united efforts of many. We are most effective when we work together cooperatively respecting and rewarding each other’s team contribution and importance.
Our Success
We succeed when every decision is based on a clear understanding of and belief in what we do, and when we coupled this conviction with sound financial business planning. We expect to achieve a fair and reasonable return to ensure the sustainability of the company and to offer the long-term benefits to our customers, our employees and their communities within.
Our Behaviours
We demonstrate our beliefs most meaningfully in the way that we treat each other and by the example we set for one another. In our interactions with our customers, their clients, business associates and colleagues, we seek to deal with others as we would have them deal with us.
Our Ethics
Hawkey Cleaning & Support Services is committed to conducting business in a manner that complies with applicable UK law and is perceived to be consistent with the highest ethical standards including standards intended to prevent bribery and corruption. We are committed to understanding the risks that may compromise the standards and using all reasonable efforts to ensure that those who provide services to and for Hawkey Cleaning & Support Services including employees, suppliers and other parties are aware of and share our commitment to an ethical and anti-bribery culture.
Management Functions
our internal online management system ensures that our team adheres to the following four major management functions:-
Planning:
defining goals, establishing strategy and developing sub-plans to coordinate activities through a flexible management approach.
Organising
determining what needs to be done, how it will be done and who is to do it.
Leading
directing and motivating all relevant stakeholders through in-house and on-site training, employee suggestions and conflict resolution.
Controlling
regular audits and maintenance activities are executed to ensure that tasks are accomplished as planned, with outcomes reviewed and evaluated with the aim of continuous improvement.
